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Terms of service.
Last updated 1 November 2026. The short version of what we promise and what we ask.
Booking
A date is reserved once the contract is signed and a 30% deposit is paid. The balance is due fourteen days before the session or wedding.
Changes and cancellations
You can move your date once at no cost, subject to availability. The deposit is non-refundable if you cancel, because we turn away other work for your date.
Delivery
Portrait galleries are delivered within two weeks, weddings within eight. Files come edited, in colour and black and white where it suits the image.
Use of the photographs
You may print, share and keep the photographs for personal use. Commercial use, including brand campaigns, is covered by a separate licence in your quote.
Our responsibility
If illness or an emergency stops us from attending, we send a trusted associate photographer. If that is not possible, all payments are refunded in full.
Questions
Write to hello@ostrelle.studio. We would always rather talk it through than point to a clause.
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Now booking 2026 & 2027
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Let’s make something worth keeping.
Tell us where, when and who. We reply within two working days with dates, ideas and a clear quote.